Help

What currency are the prices based on?

All our prices are in USD.

How much does shipping cost?

We charge a flat rate of US$12.99 to anywhere in the world.

When will my order arrive?

Before contacting us about your delivery, please allow two weeks for your order to arrive. We ship from Australia and can take up to two weeks and sometimes longer for your goods to reach the other side of the world.

Customers will be notified by email if there is an anticipated delay with the shipping.

When are you getting _____ back in stock?

We are always restocking and adding new items, but we do it all in one go. Before any stocks are restocked, we must have first reached a specific number of out of stock items before we manufacture some more.

What should I do if I receive the wrong item?

We try our best to make the order error-free but from time to time, mistakes are unavoidable. If you received the wrong item, please contact us and will arrange a replacement for you as soon as possible.

What type of payments do you accept?

We are only accepting PayPal, which means we also accept credit cards such as Visa and American Express.